change user password

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Karl Floody

• August 16, 2023 16:33

I'm the admin and need to manually change a user's password.  Is this feature available?

Thanks

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  Rona

  • August 17, 2023 21:21

  Hi Karl, 

  Welcome to Box Community and glad to help! 

  To be able to change your user's password: 

  • You should have access to the user's Box login and credentials to select the user's Account Settings and change the user's password. 
  • Or you can reset the user's password to receive the password reset link (sent to the user's account email). 

  Otherwise, you do not have direct access to change the user's password. 

  Hope it answers your question. 

   

   

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