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Tal Leviathan

• August 17, 2023 10:36
• Edited

Hi

I have an account (info redacted) that is not the admin account, the admin account from our company (info redacted) tried to change the Admin account so I'll be the admin and he'll be the co-admin. for that, he changed the settings in the admin console and it says that box sent an email to my account (info redacted) to approve the request but I haven't received any email.  

 

Please assist as this is urgent

 

Thanks

1

• 

  Rona

  • September 08, 2023 20:34

  Hi Tal, 

  Welcome to Box Community and glad to help! 

  It appears that you are now working with our Product Support team regarding this issue. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

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