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Venkata Chetlapalli

• August 18, 2023 20:23

Hello team,

I am not able to see the shared folder / files.

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  Venkata Chetlapalli

  • August 18, 2023 20:25

  My administrator shared the folders / files and i was not able to see those. When i logged first was appearing and after i re login all are gone.

   

   

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  Ann

  • August 21, 2023 19:52

  Hi Venkata, 

  Welcome to Box Community! Let me see what I can do to help!

  It would be best to reach out to your Box admin or the folder owner and request to be removed as a collaborator and resend the collaboration invite email. In most cases, this resolves the problem of shared folders not appearing on the account.
  
  Let me know how it goes!

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