Can't access invitation
Answered
I was sent an invitation to collaborate but I can't open it on my account.
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Hi Arthur,
Welcome to Box Community! Let me see what I can do to help!
It would be best to reach out to the folder owner and request to be removed as a collaborator and resend the collaboration invite email. In most cases, this resolves the problem of shared folders not appearing on the account.
I trust that the above steps will do the trick. Otherwise, let me know if the problem continues to exist.
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