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Intermittent access to Box API

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BART Integration

We have been experiencing intermittent access to the Box API. Uploads, downloads, and even refreshing the OAuth tokens, sometimes do not work. This is normally not an issue, and has only been going on since August 21, but I wanted to make y'all aware that this is an issue we have been seeing, pretty intermittently.

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  • BART Integration

    I am also having to refresh the tokens manually and that should not be happening. Tokens should always refresh. Please assist.

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

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