Turning on Invited Collaborator Expiration Settings

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Romel Palaganas

• August 23, 2023 23:21

We are thinking of enabling the following setting:

• disable all shared links after a specified time of link creation

The default time period of this is 60 days.  If a link was shared 6 months ago, and this setting is enabled today, will the links automatically expire once we turn on, or will they remain active for another 60 days?  

If the links automatically expire because they were shared more than 60 days ago, what notifications, if any, will be sent out to the users of the shared links?  

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  Rona

  • August 24, 2023 19:19
  • Edited

  Hi Romel, 

  Welcome to Box Community and glad to help! 

  It appears that you've already worked with a member of our Product Support team to address this inquiry.  For your questions, you can always use this Community forum or create a case.

  Thanks for posting!  

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  Romel Palaganas

  • August 25, 2023 00:02

  Hi Rona,

  I haven't worked with Product Support and I don't have an answer to this.  Can you provide the answer to this or point me to where I can get an answer?  

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  Romel Palaganas

  • August 31, 2023 23:38

  Answer:

  The Auto-Expiration setting for Shared Links under your Enterprise settings is not retroactive. This expiration will only be applied to all new shared links. Existing shared links will remain and will need to be manually adjusted to receive this new expiration.

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