My ex-colleagues cannot access shared files

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Andrés Martínez Mora

• August 24, 2023 08:17

I left my company last month and me and other colleagues had a shared folder. I created a shared co-ownership with one of my colleagues, but still the folder has been removed after I left. Can anyone help me with this? I can give more private and specific details in follow-up.

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  Rona

  • August 24, 2023 20:32
  • Edited

  Hi Andrés, 

  Welcome to Box Community and glad to help! 

  You will need to reach out to the current owner of those folders and get an invite. Being a Co-Owner doesn't mean you have full ownership to those folders. 

  Meanwhile, to get a full understanding of collaboration permission levels, please visit this article. 

  Hope it helps! 

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  Andrés Martínez Mora

  • August 24, 2023 20:47

  Hello Rona,

  Thanks for your answer. What I mean is that I was the owner of the folder, then I created a co-ownership with another person. After I left, the folder has been removed for everyone, including the other co-owner. How can they regain access?

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