Storage not actually full

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ELIZABETH FIELD

• August 28, 2023 01:29

In trying to make a copy of a presentation and move it to a new folder, I encountered: "You do not have enough space to copy the item _____ to _____ folder."

I've only used 4.1 MB of 50.0 GB according to my settings. How do I fix this?

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  Rona

  • August 28, 2023 22:17

  Hi Elizabeth, 

  Welcome to Box Community and glad to help!

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting!

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