Account Verification

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Box User

• August 28, 2023 17:00

I'm trying to upgrade my account and it's saying I need to submit a support ticket for further verification, please help.

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  Rona

  • August 28, 2023 22:28

  Hi there, 

  Welcome to Box Community and glad to help! 

  It appears that you've already worked with our team to address this issue. Let us know in the forum if you have questions. 

  Thanks for posting!  

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  Jared Salinas

  • December 06, 2023 07:09

  I'm getting the same message even though both the Sales Team and the Billing Dept already verified me and assured me I could upgrade to one of the Business accounts. What's going on?

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