Accessing a Box Invite

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Emily Porta

• August 28, 2023 21:44

I was sent a link to collaborate and share files.  I have accessed the link with the account linked to the same email.  I see there were a few other posts about this as well but no resolution.  Is there a fix for this yet?

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  Rona

  • August 29, 2023 15:16

  Hi Emily, 

  Welcome to Box Community and glad to help! 

  Did you get an error accessing the link to collaborate? If so, could you grab a screenshot and attach it in this forum? 

  We'd love to further assist! 

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  Emily Porta

  • August 29, 2023 15:28

  Hello, no error message I received he email below.  Clicked the link and was taken to my box account which was already logged in and there is no folder by that name in my account.

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