Account Needs Further Verification

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Daisey

• August 29, 2023 15:09

I am getting the following message when I am trying to upgrade my account.

 

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

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• 

  Rona

  • September 08, 2023 01:42

  Hi Daisey, 

  Welcome to Box Community and glad to help! 

  If you're having trouble upgrading your Box account. You may work with our Sales team (https://www.box.com/pricing/business) to accomplish your upgrade. 

  Thanks for posting! 

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