Not receiving receipts

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Nicola Dowsing

• August 30, 2023 03:55

Hi

On our account (under [info redacted]), I'm still not receiving the receipts for payments made. I've been asking for these to be sent automatically to me but I'm still not receiving. Please can you urgently send me the receipt for the August payment, and also ensure that I am sent them automatically in future. I shouldn't have to request them each month.

Thank you

Niki

Nicola Dowsing | Operations & Finance Manager

PHAMA Plus Program

 

 

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• 

  Rona

  • September 05, 2023 22:38

  Hi Nicola, 

  Welcome to Box Community and glad to help! 

  You may email our Billing team using billing@box.com for your payment receipts. 

  Thanks for posting! 

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