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Box Tools Issues

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Jake Duell

Is anyone else seeing issues with Box tools on Chromium Based Browsers, both Edge 116.0.1938.62 and Chrome 116.0.5845.97 with Box Tools 4.23.0.1013. We are having many of our users no longer detect box tools from Box online. However if you open a private browser it works fine, it also works fine in firefox.

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  • Beth Gierhart

    I'm having the same issue. Also, when I try to look for the App from within Box, it seems not to exist anymore. Appears from your note that it may be a browser issue. I'll try other browsers but good grief! Why won't it work in Chrome?

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  • Stephen Chudy

    I am having same issue too. Works on Firefox but not Edge

     

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  • Rona

    Hi Jake, 

    Welcome to Box Community and glad to help! 

    It appears that you're already working with a specialist to address your issue with Box Tools. Please keep an eye out and we'll stay in touch. 

    Thanks for posting! 

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