Box doesn't open/work on Windows 11 (Parallels). It works fine on my Mac.

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Chi-Chi Lin

August 31, 2023 22:18

Hi,

I am facing this same issue posted here: https://support.box.com/hc/en-us/community/posts/7741425144723-Box-Drive-Windows-restart-error

No matter how many times I manually reset, uninstall-and-reinstall, or restart Windows, I cannot get Box to work!!

Please provide a solution.

Chi-Chi

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3 comments

cindy mill

September 01, 2023 00:09
I believe I'm getting the same issue I cant open files or edit files
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Chi-Chi Lin

September 01, 2023 00:11
I'm upvoting you, cindy mill just to get more attention to this issue! It's unbelievable!
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Rona

September 01, 2023 22:45
Hi Karen,

Welcome to Box Community and glad to help!

We've created a new case and a member of our team will contact you through email, please keep an eye out.

Thanks for posting!
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