Could you cancel my subscription and refund my bill?

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Sam Hsu

• September 01, 2023 01:22

Hello, I want to cancel my subscription and I turned account inactive. But I am not sure it's a correct operation. Could you take a review?

And I found a payment mail on 8/30, could you refund it, please?

Thank you very much.

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• 

  Rona

  • September 01, 2023 21:05
  • Edited

  Hi Sam, 

  Welcome to Box Community and glad to help! 

  You may reach out to our Cancellation team regarding this inquiry and you can email them at cancel@box.com. 

  Thanks for posting! 

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