unable to login to box app

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Rhitu Priya

• September 05, 2023 15:10

I am getting below error :

There seems to be a problem with this app.

Don't worry, your files are perfectly safe. Get in touch with Box support to get assistance with this app. We're here to help.

Error: invalid_client

When I click on Show error details it doesn't show any error.

I have tried uninstalling the Box app and re-installing it again.  this has not solved my issue and the problem persist. 

Kindly look into this and address this. 

Kind Regards

Rhitu

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• 

  Rona

  • September 05, 2023 20:02
  • Edited

  Hi Rhitu, 

  Welcome to Box Community and glad to help! 

  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with our Product Support team if you need assistance regarding your Box App.

  Thanks for posting! 

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