box edit keeps telling me to download box tools

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Robin Means

• September 05, 2023 19:44

I keep downloading and installing and then it asks me again. This has been going on for a week and isn't fixing itself.

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  Rona

  • September 05, 2023 19:59

  Hi Robin,

  Welcome to Box Community and glad to help! 

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting! 

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  Tony McGladrigan

  • March 03, 2024 01:30

  Hi Box Community,

  Everyday I have to re-enable Box Edit & Box Local Com Service in the Startup menu. Box then functions normally all day. However, when my PC is turned off and restarted they have again been disabled.

  I use BOX via my employer Beechwood Homes (https://beechwood.app.box.com/folder/0) but I work from home in Tasmania, Australia, not in their offices in the outer suburbs of Sydney, Australia.

  Regards,

  Tony McGladrigan

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