Need to change email address for an individual account

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Fiona Fernando

• September 06, 2023 12:37

Please can you advise how I can add a new email or replace an existing email address on an individual account?

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  Rona

  • September 06, 2023 23:45

  Hi Fiona, 

  Welcome to Box Community and glad to help! 

  Please change your primary email address using the steps below. 

  To add an email address:

  1. Click Link Personal Email.
  2. Enter a valid email address.
  3. Click Save.

  An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.

  To make a secondary email address your primary email address:

  • Click Make Primary next to the email address you want as your primary email address.

  Hope it helps! 

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