Box note randomly gone

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Ethan Potter

• September 11, 2023 21:00

I had created a box note and shared it with a few people and now the box note is gone and it says to contact support. 

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  Rona

  • September 13, 2023 20:36

  Hi Ethan, 

  Welcome to Box Community and glad to help! 

  To address your Box query, kindly contact your internal helpdesk team. Also, if a Product Support ticket is needed, your helpdesk team will create one for you. 

  Thanks for posting!

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  Al Barillaro

  • January 06, 2024 16:54

  I have the same issue, except there is no indication the note was created or erased.

  I was building a policy implementation list in Box Notes, and when I logged in yesterday, it was gone.

  Please advise on how to retrieve it.

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