Restore Files from a folder shared from an inactivated email
Answered-
Hi Abram,
Welcome to Box Community and glad to help!
When an email account was deactivated/deleted. His/her own folders won't necessarily be deleted. And if the Box account itself has been deleted/deactivated. When that happens, the contents belonging to this user will no longer be accessible.
I hope this clarifies your query.
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Thanks for the help!
I have recently just found out that Box has a transfer ownership feature that lets Box transfer the ownership of all data belonging to one email (assumed deactivated) to another email (assumed a new email) through this link https://box.dal1a.cirrus.ibm.com/
This feature would require manager's approval and once you have the approval, Box will transfer all the files belonging to your old email to your new email within 24 hours.
Helps so much especially for those who needs data migration from old to new email.
Cheers!
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