Storage still incorrect

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Michelle Smith

• September 13, 2023 13:32

Hello support, 

 

Your team commented that my storage issue was resolved but it is showing 17 out of 10 used, and won't allow me to upload more. 

 

My job, as well as clients, rely on this service. I have 4 accounts and they all have the same issue. 

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  Rona

  • September 13, 2023 20:05
  • Edited

  Hi Michelle, 

  Welcome to Box Community and glad to help! 

  We  would like to get a closer look at your upload issue, can you grab a screenshot of your upload error and attach it in this forum? 

  We'd love to further assist! 

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  Michelle Smith

  • September 13, 2023 20:08

  

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