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Not Receiving Invite Email

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5 comments

  • Rona

    Hi Keval,

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

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  • Daniel Auerbach

    Fantastic support, thanks Box team! One month and still no answer. I have exactly the same problem. Let's go, support guys! Don't just sit on your fat arses, do some work to fix this godamn problem.

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  • Keval Ajmeri

    Hello Daniel Auerbach,
    I am not a tech support for box but I can help you with it. 
    Open a new live chat and tell the tech to remove the email address from blocked status. 
    They should be able to help you resolve this issue within 5 minutes. 

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  • Daniel Auerbach

    Thanks Keval, appreciate it! I contacted support and that's exactly what they told me - they're working on it now.

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  • Keval Ajmeri

    Hey Daniel Auerbach,
    I was frustrated just like you when I didn't hear back from the techs at Box. 
    No problem, I am glad that I could help. 

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