No option for primary email

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Sebastian Cöllen

• September 15, 2023 08:25
• Edited

Hello!

I have added a second email address and wants to make it my default (primary) address. However, I don't find any option that allows me to do that. My university only gave me an instruction on how to add an address and then refers to Box Support. How do I do it? Since I changed address, there seems to be a syncing problem, because files changed on my home laptop gets an additional email address (my now "primary" one) at the end of the file name.

Best wishes,

Sebastian

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• 

  Rona

  • September 15, 2023 19:24

  Hi Sebastian,

  Welcome to Box Community and glad to help! 

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting!

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