Need help with box salesforce setup

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Mitul Patel

• September 18, 2023 06:29

I am getting this error - Attempt to de-reference a null object

 

Steps 

1. Created new Prod Salesforce Org

2. Signed up for free box individual account

3. Installed Box app in salesforce

3. Went to box app in salesforce and box settings tab. Tried to configure login for admin. It asked me for username and password. Provided i can see under security in box account login was successful but on salesforce side it shows 
Attempt to de-reference a null object

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• 

  Mitul Patel

  • September 18, 2023 06:45

  Cant connect salesforce with box service user

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  Rona

  • October 03, 2023 20:19
  • Edited

  Hi Mitul, 

   

  Welcome to Box Community and glad to help! 

   

  The Box for Salesforce integration is available at no extra charge for joint Box Enterprise/Salesforce customers. To get the integration, contact your Box Customer Success Manager or visit http://www.box.com/services/salesforce.

   

  Meanwhile, here's the step by step guide to install Box for Salesforce. 

   

  Thanks for posting! 

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