Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • Rona

    Hi Eve, 

    Welcome to Box Community and glad to help! 

    Both 480p and 1080p previews are supported. When you preview a video, you can use the settings gear to adjust the resolution. Only Business Plus accounts, or higher, can modify the quality of the previewed video.

    Please see this article for more about Box Preview. 

    Thanks for posting! 

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