Product Guides are now available in the beta release of the redesigned, AI-powered docs.box.com. Check out all the details on what's changed.

Box Status

Loading files and getting upgrade message

Answered
Follow
New post
Hans Helmers

Box is not allowing me to upload files without upgrading my account despite the fact that I have 10 GB of space available on my existing account.

0

Comments

1 comment

Date Votes
  • Rona

    Hi Hans, 

    Welcome to Box Community and glad to help! 

    Can you attach a screenshot of your upgrade prompt? Also, are you uploading on your own folder or through a collaborated folder? 

    We'd love to further assist! 

    0
    Comment actions Permalink

Please sign in to leave a comment.