Storage Not Clearing

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Juan Granadino

• September 26, 2023 18:36

Hello Support Team,

The available storage space seems to remain the same, even if I delete files. Is there a way you can help me re-establish the real available space?

Thank you so much.

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  Rona

  • September 27, 2023 17:55

  Hi Juan, 

  Welcome to Box Community and glad to help! 

  It seems that you must reach out to your internal helpdesk team to address this issue. 

  Thanks for posting! 

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  Juan Granadino

  • October 04, 2023 00:08

  Hi Rona,

  Where can I reach out to my internal helpdesk?

   

  Thanks,

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