Changed my # and I can't login now, please help

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Jennifer C Pratt

• September 29, 2023 18:23

The cell phone associated to that # broke and I have no access to the phone at this time or this phone number.  How can I change my #? I changed the password but cannot access the account, thank you.

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  Rona

  • September 29, 2023 20:31

  Hi Jennifer, 

  Welcome to Box Community and glad to help! 

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting! 

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