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I can't verify my email

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Jane Thiefels

I just signed up for Box and when I clicked Verify your email for the second time, I got this message. 

  • This email confirmation link has expired

  • The link you clicked to confirm your email has expired. If you wouldn't mind: Please contact your account administrator and request them to resend the email confirmation of the account you are trying to access.

Can you help me?

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2 comments

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  • Rona

    Hi Jane, 

    Welcome to Box Community and glad to help! 

    When I checked on your Box account it shows you have successfully confirmed your email. However, if you haven't finished setting up your account yet. Please generate a new link here. 

    Thanks for posting! 

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  • Joann Fremgen

    Hi 

    My email verification has expired.  Can a new one be sent to me again?

     

    Thank you,

    Joann Fremgen

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