Verifying email address

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karin Ibbett

• October 02, 2023 18:28

I have verified the email multiple times within seconds of receiving it and each time it says email link expired. I read that this has happened to many others.

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  Rona

  • October 03, 2023 18:55
  • Edited

  Hi Karin, 

   

  Welcome to Box Community and glad to help! 

   

  I've checked your Box acccount and your email is already verified. However, if you need a brand new verification email link to setup your Box log in. Kindly generate a new one here. 

   

  Hope it works! 

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  Dimitrios Grammatikos

  • February 29, 2024 08:48
  • Edited

  I am looking for the process to verify users' email addresses as well as mine. 

  However I have not been able to find the process.

  Can you please help?

   

  Also note that users are being authenticated through OKTA

  Please consider this message as extremely urgent

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