Service "Box Update Service" (BoxUpdateSvc) failed to start

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Gonzalo Nunez Morales

• October 03, 2023 13:06

Hello,

I have been using Box drive on my PC without any problems, until last week ... suddenly stopped being able to see my box files in the file explorer. When I click on the box icon, nothing happens and I don't see my box files.

I have uninstalled the Box Drive program and downloaded the file (BoxDrive.msi) to install it again from the BOX website. When I run the file to install Box drive, I get the following message:

Service "Box Update Service" (BoxUpdateSvc) failed to start. Verify that you have sufficient privileges to start system services.

Thanks a lot in advance

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• 

  Rona

  • October 04, 2023 20:38

  Hi Gonzalo, 

   

  Welcome to Box Community and glad to help!

   

  You may reach out first to your internal helpdesk team for better handling and to address this inquiry. 

   

  Thanks for posting! 

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