Unable to make paymetn

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Luthra and Luthra

• October 05, 2023 08:21

There was an error processing your request. We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.

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  Rona

  • October 06, 2023 15:01

  Hi there, 

  Welcome to Box Community and glad to help!

  It shows that you're currently working with a member of our Billing team. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

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  Peter Goughnour

  • February 05, 2024 02:34

  I have had the same message.  There was an error processing your request. We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.  Please assist us on this matter.

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