Changes not saved

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Karl Bacos

• October 06, 2023 09:33

We work on common files uploaded in the box. When making changes in "online mode" we often get an error message saying that "the latest changes were  not saved. Reload to keep working on the document" (not verabtim), and when we reload the changes are lost. What might be wrong?

Thanks 

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  Rona

  • October 11, 2023 20:26

  Hi Karl, 

  Welcome to Box Community and I'm here to assist! 

  We have created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting! 

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  Tammy Dobson

  • October 23, 2023 20:30

  Several of my team members are experiencing this same issue for the past couple of weeks.  First thought it might just be a glitch but it actually ongoing at this time.  Could someone assist?

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