I'm unable to accept terms of service

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Jill Powlick

• October 06, 2023 16:32

The “Accept Terms of Service” is greyed out and I cannot click on it.  I can click on View Terms and I have looked all through the terms multiple times, even clicking on links embedded in the Terms, but it doesn’t permit me to click on Accept Terms of Service.  The three dots only give me the option to decline. 

I have tried multiple browsers, and I have made sure the browsers are set to 100%.  

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  Rona

  • October 17, 2023 20:45

  Hi Jill, 

  Welcome to Box Community and glad to assist! 

  Can you try to zoom out your browser by clicking the vertical 3 dots at the top right > look for Zoom and click (-)? See if the button won't still show up.

  Hope it works! 

   

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