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How to delete a license

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Takashi Kuroyanagi

We would like to know how to remove the license.

We would like to reduce the number of managed licenses from 4 to 3.

Previously I asked the same request, I sent e-mail to your representative and you complete the process for reducing 1 license.

We have made the same contact before and have received no response or correspondence whatsoever. I would appreciate an immediate response.

Please let me know what I should do for it now.
Thank you.

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2 comments

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  • Takashi Kuroyanagi

    We have previously inquired through the contact form, but have not received a response and am very confused.
    We would appreciate it if you could tell me how to solve this problem.

    Thank you.

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  • Rona

    Hi Takashi, 

    Welcome to Box Community and glad to help!

    It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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