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I upgraded and now can't access ANY files!!!!

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tracy c lemmon

I added a new user, and now no one in my office can do any work! 

I should have been warned!

Box has no human help, contact, support.

Is it too late for me to cancel my upgrade and to find a new service?

Tracy Lemmon Esq.

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  • Rona

    Hi Tracy, 

    Welcome to Box Community! 

    Please be informed that as you transition from your old to your new subscription.  Your contents will be inaccessible for a certain amount of time. 

    Apologies for your trouble, can you let us know if you're still experiencing this issue? 

    We'd love to hear back from you! 

     

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