I upgraded and now can't access ANY files!!!!
AnsweredI added a new user, and now no one in my office can do any work!
I should have been warned!
Box has no human help, contact, support.
Is it too late for me to cancel my upgrade and to find a new service?
Tracy Lemmon Esq.
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Hi Tracy,
Welcome to Box Community!
Please be informed that as you transition from your old to your new subscription. Your contents will be inaccessible for a certain amount of time.
Apologies for your trouble, can you let us know if you're still experiencing this issue?
We'd love to hear back from you!
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