When I try to invite a user, I get an error saying "Inactive users cannot be invited."

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MORITA MASAHIRO

• October 17, 2023 02:34

When I try to invite a user, I get an error saying "Inactive users cannot be invited." 
Therefore, I would like the target account to be reinstated.

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  Rona

  • October 17, 2023 21:46

  Hi there, 

  Welcome to Box Community and glad to help! 

  It only means that you've invited a user with deactivated Box account. To reactivate an account, please have the account owner to contact Product Support. 

  Thanks for posting! 

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