Don't have access to authenticator app or backup codes

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Alex

• October 17, 2023 16:21

Please resent my authenticator app or backup codes.

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  Rona

  • October 17, 2023 22:03

  Hi Alex, 

  Welcome to Box Community and I'm here to assist! 

  We have created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting!

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  Jeronimo

  • November 01, 2023 21:57

  i'm in the same case.

  I can't have access to may account  because I don't hace  backup codes or QR

  Please resent my authenticator app or backup codes.Please resent my authenticator app or backup codes.

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