Account Deactivated, Need to Reactivate

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jung

• October 18, 2023 06:23

Hi,

My account has been deactivated and I can't access all the files I need right away. It's a very urgent matter since we need those files for our daily operation. 

I submitted the request and the case # is 2963011.

Could you please contact me and help ASAP?

Thank you.

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• 

  Rona

  • October 20, 2023 21:33
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Looks like a member of our team has already updated your ticket#. Please refer to your ticket# as you will only be given update(s) using your existing ticket#. 

  Thanks for posting! 

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