Box Verification Email to Login Doesn't Arrive

Completed

Follow

New post

Lauren Shumaker

• October 19, 2023 21:35

We've added a new employee to our box.com files and his outlook never receives the verification email for him to login.  Not in junk, email is for sure correct, tried multiple different emails just because, tried removing him from box and adding again, nothing.  Please help!

0

• 

  Rona

  • October 20, 2023 20:27

  Hi Lauren, 

  Welcome to Box Community and glad to assist! 

  We have opened a new case for your verification email issue. A member of our team will get in touch shortly, please keep an eye out. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.