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Changing Admin from one to another

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YW

Hello!

I need help removing myself as the admin and adding one of my co-workers instead.  I receive an email asking me to verify the transfer.  When I click there, it takes me to a screen that looks like this:

I have made sure I am logged into my account, but I cannot verify the transfer.  Can someone please help?

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2 comments

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  • Rona

    Hi Talia,

    Welcome to Box Community and glad to assist! 

    Let me create a new case and a member of our team will be in touch, please keep an eye out. 

    Thanks for posting! 

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  • David Sibbet

    I have the same issues as above. I am the currently admin at The Grove Consultants International and need to change to Megan_hinchliffe@thegrove.com, our CFO.  I followed all you instructions and got the transfer verification and it said I don't have the ability to do that. I hope you appreciate we just finished spending many days, hours, and dollars simply getting our domain updated to handle verification of co-admin. Please HELP!

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