Error when verifying new email address

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Rod Carter

• October 28, 2023 11:11

I get the following error when verifying my new email address:- 403 Forbidden Attempting a prohibited action Any clues how I change my email address without this error?

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  Rona

  • October 30, 2023 19:42

  Hi Rod,

  Welcome to Box Community and glad to assist! 

  Let me create a new case and a member of our team will be in touch, please keep an eye out. 

  Thanks for posting! 

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  The Neat Company

  • January 31, 2024 20:43

  I am also getting this issue.  How can I verify my new email address?

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