Notification Email

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David Dellar

• October 30, 2023 13:09

I have added a new user but they are not receiving the notification email in order to set a password and login to the account. No issues at email end or blocking and not appearing in spam. Please help as this user needs access to do their job. 

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  Rona

  • November 01, 2023 19:45

  Hi David,

  Welcome to Box Community and glad to assist!

  It shows that you've already worked with Product Support regarding your notifications issue. Let us know in this forum if you have additional questions.

  Thanks for posting! 

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