Support to Retrieve Deleted Box Files

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KWAME MENSA-YAWSON

• October 31, 2023 13:53

 

I accidentally deleted all the files from a Box public folder on my desktop and now all the files are no longer appearing on the Box. Unfortunately, it  is also not appearing in my trash folder on Box.

How can I retrieve these files please?

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• 

  Rona

  • November 01, 2023 19:18

  Hi there, 

  Welcome to Box Community and glad to help! 

  Note that we can only guarantee the retrieval of your files from the Box website. As your contents from your local Box folder may have not been uploaded on Box.com yet. 

  Thanks for posting! 

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