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Can't download all the files at once

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Angad Sood

Literally having to go to each folder and download every single pdf and make the file directory manually because I can't download all the files at once (and it wouldn't show me the download option for some reason).

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    Could you try these steps to download multiple items from the Box website? 

    • Shift+click on multiple items to select them. The action toolbar will appear above your files in the top-right.
    • To select all items, press the key combination Ctrl+a.
    • Click Download to begin the download process. Your selected items will be downloaded together in a single zip file.

    Tip:
    If pressing the key combination Ctrl+a doesn't select all items:

    1. Clear the current selections.
    2. Scroll to the top of the listed items and let the display update.
    3. Slowly scroll down, allowing each screenful of text to update before scrolling further.
    4. When you reach the bottom of the list, press the key combination Ctrl+a.

    Hope it helps! 

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