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Accidentally deleted a folder that I need to recover immidiately

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Andreina Matos

Hi! 

I hope everyone is great. I accidentally deleted a folder. It still appears on the trash folder, however, I cannot recover it because it is really heavy and it has not finished deleting. The problem is that I need to use this folder right away. Is there a way that I can recover this folder immidiately. I am afraid that it might take too long to delete and even longer to recover. 

I would greatly appreciate any help you can provide on the matter. 

Thank you in advance, 

Andreina 

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  • Rona
    • Edited

    Hi Andreina, 

    Welcome to Box Community and glad to help! 

    Note that you must allow your files to delete completely before performing a recovery. 

    Thanks for posting! 

     

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