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Desktop redirect not saving after shutdown

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Jennifer Heald

On a previous machine I was running Box Sync and had redirected my Downloads, Documents, and Desktop folders to point to my Box folders. This worked fine for years. I now have a new computer and am using Box Drive (since I understand Box Sync is going to be sunsetted). I have redirected my Downloads, Documents, and Desktop to my Box folders. For the most part this is working fine. When I restart the computer the desktop connection remains. However, when I shutdown and start the computer the desktop connection is lost and I have to reconnect it each time. What needs to be done so I don't have to do this? Thanks.

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  • Rona

    Hi Jennifer, 

    Welcome to Box Community and glad to assist! 

    It appears that our team has already addressed this inquiry through email. Let us know in this forum if you have questions.

    Thanks for posting! 

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