About withdrawal

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北神 雅義

• November 02, 2023 08:35

I tried the free trial last week, but after considering it, I decided that I don't need Box for my business. I don't think I have been charged any fees yet, so how do I go about canceling my membership? Also, if I don't do anything, will my membership be canceled after the free trial ends? It would be helpful if you could let me know.

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• 

  Rona

  • November 03, 2023 22:04
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Please contact our Cancellation team for better assistance. You may go ahead and email them using cancel@box.com.

  Thanks for posting! 

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