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Box folder/file access request

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Roman Wasiołek

I can't find the way to request access to the file/folder directly. Below is the only information I receive when I have no access. Why there is no button to request it in that information? It could be not visible info about owner if there is the issue due to privacy rules.

I'd appreciate help or the way how I could request developers to add that feature.

Regards

Roman

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3 comments

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  • Rona

    Hi Roman,

    Welcome to Box Community and glad to help!

    Looks like you have a designated team that communicates with Box directly.

    At this rate, please reach out to your internal helpdesk team to contact Premier Services.

    Thanks for posting! 

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  • Magri, Laura

    Hi Roman, 

    did you get the answer to this question?

    I am facing the same issue, I know the name of the folder, but not the owner, so I don't know to whom send the request.

     

    Thanks

     

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  • Xu Song

    Same question. 

    I can not find the box owner and I can not find box support contact either. 

    Is there a link or name that I can contact at "box support"? 

    thanks, 

    Xu

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