Retrieving old files

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Giulia Alessi

• November 06, 2023 15:57

Good morning

I need your assistance please in retrieving some files please. I had some files in a folder older than 1 year, which have been automatically deleted. How can I retrieve them? 

You are my only hope, otherwise all is lost :(

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  Rona

  • November 07, 2023 21:52

  Hi Guilia,

  Welcome to Box Community and glad to assist!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting! 

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  Amanda Crittenden

  • January 07, 2024 20:38

  I need to retrieve files deleted by another user in the past 30 days - how do I do that ?

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